FAQ
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CEVA Logistics answers your questions
Do you have any questions about the history of CEVA Logistics? Would you like to know more about our services? Do you need help concerning the delivery of your shipment? Or are you looking for a job and would like to start a career with one of the CEVA Logistics teams?
With this list of FAQ, we will try to answer all your questions about our company’s business, the handling of your cargo or the job opportunities available in our company. Please feel free to consult the different topics in order to know what options we offer.
About CEVA Logistics
Where is CEVA Logistics located?
CEVA Logistics is present across the world and our network covers over 170 countries and regions with over 1,500 sites worldwide.
We strive to provide the best service and quality to all of our customers around the world and across all continents. Our industry expertise, global and local resources and advanced technologies are a strength we build and perfect together every day.
CEVA Logistics: over 1,500 sites around the world
CEVA Logistics is committed to offering and guaranteeing a full range of supply chain services to its customers, whether they are located in America, Asia, Africa or Europe.
The proximity generated by our global presence allows us to be as close as possible to our customers, but also to benefit from the talents of experts present in different territories around the world.
Our recruitment guidelines are richly nourished by this diversity. We employ some of the leading experts in the logistics sector, giving our clients the best opportunity to find solutions adapted to their needs.
Whether you want to be part of the CEVA Logistics team as an employee or if you need the assistance of our consultants, you can find the complete list of our locations around the world by following this link.
The history of CEVA Logistics is a key element of its expertise and its wide range of offers. The steps, choices and alliances made since 1946 have enabled CEVA to become a worldwide reference in the modern freight and logistics industry. Discover the various milestones in the company’s history since its foundation.
CEVA Logistics history
CEVA was founded in 1946, in Australia, by Ken Thomas who initially founded Nationwide Transport (TNT) with just one truck. Over a period of 50 years, TNT gained a worldwide reputation, especially in the field of contract logistics.
In 1984, EGL was founded in the United States and more specifically Houston, Texas. Within just 15 years, it became a global force in freight management.
TNT was acquired by the Dutch company KPN in 1996 and divided into three divisions: Logistics, Express and Post.
In 2006, TNT Logistics was sold to Apollo Management LP in New York, which renamed the company CEVA Logistics. EGL was acquired six months later and merged with CEVA Logistics.
Since May 2018, CEVA has been listed on SIX Swiss Exchange under ticker symbol CEVA.
In 2019, CGA CGM – a global marine freight management and service group – acquired CEVA to form a strategic partnership offering their partners end-to-end solutions. At the same time, CEVA Logistics unveiled a new brand identity and inaugurated its new headquarters in Marseille.
In January 2020, Mathieu Friedberg was appointed CEO of CEVA Logistics. Today, CEVA, a subsidiary of CMA CGM, is a full-service transport and logistics company offering freight management and contract logistics services in more than 1,000 locations in 160 countries around the world.
Looking for a company providing a solution in freight management (air freight, ocean freight, ground and rail freight) and contract logistics (warehousing, distribution and transportation)? Interested in becoming a CEVA Logistics customer? We are always honored to be chosen by new customers and do our utmost to satisfy the needs you present to us.
We are at your disposal if you wish to present us a project or if you want to talk to us about your specific needs.
Contact a representative of CEVA Logistics
We have created a detailed form in order to better understand your expectations as a new customer. This form is specifically designed to help us understand your case and to guide our teams in their first contact with you. So, if you would like to be a customer of CEVA Logistics, please visit ‘Become a Customer’ and one of our representatives will be in touch with you.
Would you like to get in touch with the CEVA Logistics teams to find answers to a specific issue? Would you like to contact an expert from our sales department to draw up an estimate for a specific need within your company? Are you looking for a job and would like to contact a member of our human resources team to present your profile? Or are you simply looking for the CEVA Logistics site closest to your location?
Each step involves a specific contact procedure in order to meet your needs as closely as possible.
CEVA Logistics contact procedures
- For general contact and inquiries, please visit our Contact us page.
- For requests for a quote please visit the website page named Request for a quote.
- For job application or HR-related contact, please visit our careers site.
- To find your local office, please visit our global locations around the world following this link.
CEVA Logistics is a leading global 3PL (Third-Party-Logistics) supply chain management company.
CEVA Logistics design and implement industry-leading solutions in both freight management (air freight, ocean freight, road and rail freight) and contract logistics (warehousing, distribution and transportation).
CEVA Logistics: the solution to supply chain challenges.
Worldwide, more than 110,000 employees and partners work to design and implement leading solutions in the field of freight management and contract logistics. Mobilizing talent and resources around the world to provide viable answers to the most challenging supply chain issues.
CEVA has developed recognized operational excellence within its global network in order to meet all needs. A quality that it leverages on both general business and on the specialized needs of the automotive, consumer and retail, energy, healthcare, industrial and aerospace and technology sectors.
Help with getting hired
What is the best way to stay informed about job opportunities?
Are you looking for a new job? Are you interested in our job offers and would like to be informed as soon as a new vacancy appears?
Our Career Recruitment sites are designed to help you find all the CEVA Logistics offers currently available.
Whether you are interested in a job as an engineer in Europe or as a driver in North America, our websites give you the opportunity to select the professional category that matches your expectations, but above all, the geographical area where you wish to work with CEVA Logistics.
Job opportunities at CEVA Logistics
CEVA Logistics offers different recruitment websites depending on the country in which it operates. You can find all the job offers, regularly updated, and can apply directly online to the advert of your choice.
You can also consult CEVA Logistics job offers via LinkedIn . Just like on our website, they are regularly updated and address a wide variety of profiles. You can even apply directly via the social network.
The best way to find work in one of the CEVA Logistics teams is to write to us and to apply directly for the job offer you are interested in.
How to apply at CEVA Logistics?
For job applications at CEVA Logistics, we value online contact. If you wish to respond to an ad on one of our careers sites, simply create an account on the platform and follow the steps indicated in order to submit your CV and cover letter.
The procedure is quick and simple. We examine every application received meticulously and in person. We are therefore fully aware of your involvement in this process and make it a point of honour to respond to all applications, regardless of whether the response is positive or negative.
If you follow us on social networks and especially on LinkedIn, it is possible to apply directly via the network using the “Apply with LinkedIn” feature.
Our careers sites are regularly updated with the current open positions and job vacancies at CEVA Logistics all around the world. You will find many offers open to different types of professional profiles in the fields of engineering, finance, marketing, business development, human resources, etc. Depending on the location of your choice and your competences, you might discover several opportunities for your future.
The V.I.E programme, known as the “International Volunteering in Business” programme run by Business France, is an international professional programme for graduates. It enables young European graduates to gain valuable work experience and to work abroad for up to two years!
Faithful to its desire to welcome new talent and always driven by a dynamic of diversity and sharing, CEVA Logistics offers different V.I.E missions all over the world.
To discover the V.I.E possibilities and opportunities offered by our group throughout the world, you can consult the CEVA careers section.
Finding a VIE mission at CEVA Logistics
As a V.I.E trainee, you will work as part of a team, progress through contact with qualified experts and gain confidence thanks to the responsibilities we entrust to you. An international role at CEVA Logistics will allow you to acquire new skills, discover a sector of activity rich with challenges, increase your employability and perhaps even be invited to pursue your career with us!
Are you looking for an internship?
CEVA Logistics values the professional integration of people and is committed to their transition to working life. We, therefore, accept internships in a range of different fields at our different sites around the world.
From the start of an internship at CEVA Logistics, trainees are an integral part of our teams and are challenged to solve daily issues. We believe that they can take on different responsibilities in order to gain autonomy and skills.
Find an internship at CEVA Logistics
If you are interested in an internship at CEVA Logistics, you can find more information and apply on the CEVA Interns and Starters webpage. In your application, you will need to prove that you are enterprising, self-sufficient, proactive, able to communicate well, and someone who thinks in terms of solutions. In return, you can be sure that we are open to your ideas and that we will give you responsibilities and opportunities to grow as part of our organisation.
CEVA Logistics invests in leaders of the future!
Are you looking for a professional opportunity? Would you like to take on a new challenge and join an international group where you can develop your career in line with your ambitions?
Are you already familiar with our company and are willing to work for us because you share our values? Do you believe that your expertise could be a valuable asset to CEVA Logistics and you would like to take up one of our jobs to prove yourself?
We are constantly on the lookout for new talent and are keen to hear what motivates you.
Find a job at CEVA Logistics
To consult all the professional opportunities offered by our group throughout the world, you can consult our Careers section. Here, you will find all the CEVA Logistics recruitment sites around the world indicating current job vacancies in the geographical area you are interested in.
Become the next member of our team and join the CEVA Logistics corporate adventure now!
At CEVA Logistics, we always lookout for new talent. The excellence of our worldwide company only depends on the people who make it up. Each employee is unique and contributes to the cohesion that allows us to offer our customers an exceptional service. We cultivate equal opportunities and make it a point of honor to make your workplace a place of safety and fulfilment.
Open positions and career at CEVA Logistics
Do you want to apply to CEVA to develop your career, learn new skills and be part of a global company? Your ambition and passion can make the difference!
Depending on where you live or where you work, we have a wide range of vacancies to offer.
If you wish to search for open positions at CEVA Logistics and apply for a job that meets all your expectations, please go to our Careers site.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
Help with your delivery /shipment
I have a complaint, what can I do?
Operational excellence is a founding value of CEVA Logistics. This commitment to quality is the key to providing the best services and supply chain management in the industry. We achieve excellence through many small steps, each of which has a positive impact on our customers’ supply chains.
Customer service is firmly rooted in our culture. Even in the event of a complaint, we are therefore fully committed to dealing with it in the best possible way in order to help you and to find a solution to your problem.
Submitting a claim and contacting CEVA Logistics customer service
If you wish to file a complaint, you can contact the CEVA team in two different ways.
To submit a claim for a lost or damaged shipment, complete the “Submit a claim” form on our website. A CEVA Logistics representative will assess your request and contact you.
If you wish to file a complaint about another issue, you can also contact our customer service department using the contact form on our website.
CEVA Logistics makes every effort to ensure fast and efficient delivery service in line with your expectations. All our teams are mobilised to satisfy your needs and create the best possible customer experience. However, your shipment may be delayed during its journey, or even lost in the delivery process. While we endeavour to avoid such a situation, we reassure you that in the event of a shipment being delayed or lost, we will always be on hand to help and to work with you to find a solution.
Contact the CEVA Logistics customer service
Your shipment has been delayed or has unfortunately been lost?
We deeply apologise and will do our utmost to help you find a solution. For personalised handling of the problem, we suggest that you contact CEVA logistics customer service as soon as possible. To do so, you can send a message via the contact form. Our teams will get back to you as soon as possible and will do everything in their power to return your shipment to you.
After placing an order, it is essential to know where it is at all times and when a shipment will be delivered.
Delivery information and shipment tracking serve to reassure our customers and make deliveries more reliable. It is with this in mind that CEVA Logistics has created the shipment tracking tool: ‘CEVA Track’. Find out how to track the progress of your delivery and when your shipment will be delivered.
CEVA Trak: your shipment tracking tool
Thanks to the “CEVA Trak” tool, you never lose sight of your parcel from start to finish and can easily anticipate its delivery.
However, the CEVA teams are always at your disposal and will be happy to answer any questions you may have regarding your home delivery. Depending on the country you are in, different contact options are available:
- in the US, please contact HDSC@hd.cevalogistics.com or call +1-844-215-0640
- in Italy, please contact It.Homedelivery@Cevalogistics.com
- in other countries, please use our contact form.
The 3 main objectives of our CEVA Logistics teams are the satisfaction of our customers, the improvement of our capacities and the competitiveness of our services. Accordingly, we want to make sure that we offer a customer service that meets all your requirements. One of our priorities is to facilitate contact between our teams and yours in order to create a sincere and healthy professional relationship. We are committed to taking care of all issues concerning the services we honor.
CEVA Logistics customer service contact procedures
For general contact and inquiries, please visit our Contact us page.
If you have a question about your home Delivery shipment:
- in the US, please contact HDSC@hd.cevalogistics.com or call +1-844-215-0640
- in Italy, please contact It.Homedelivery@Cevalogistics.com
- in other countries, please use our Contact us form